ZID Communications
Your BPO and call center partner for growth.

Customer support

Sales

Marketing

Technical support

Back-office support

We provide world-class customer support, sales, and marketing services to help businesses grow and succeed

At ZID Communications, we believe that the best way to help our clients succeed is to become their trusted partner. We work closely with our clients to understand their unique needs and goals, and then we develop custom solutions that help them achieve their desired results. We offer a wide range of BPO and call center services, including:

  • Customer support
  • Sales
  • Marketing
  • Technical support
  • Back-office support

Customer Support

Whether you're looking to outsource your customer support, sales, or marketing, ZID Communications can help. We offer a wide range of BPO and call center services to meet the specific needs of businesses of all sizes. Our customer support services include:

  • 24/7 customer support
  • Live chat support
  • Email support
  • Social media support

Sales Services

ZID Communications is a leading BPO and call center company that offers a wide range of sales services to help businesses of all sizes generate leads, qualify leads, close deals, and grow their sales revenue.ZID's sales services include:

Lead generation: ZID can help businesses generate new leads through a variety of channels, including telemarketing, email marketing, and social media marketing. ZID's experienced lead generation team can identify and target the right leads for your business, so you can focus on closing more deals.
Lead qualification: ZID's lead qualification team can help you qualify leads by evaluating their needs and interests. This will help you identify the leads that are most likely to convert into customers, so you can spend your time and resources wisely.
Appointment setting: ZID can schedule appointments for your qualified leads with your sales team. This saves you time and effort, and it helps to ensure that your sales team is always following up with qualified leads.
Sales closing: ZID can help you close more deals by providing support with sales presentations, negotiations, and contract closing. ZID's experienced sales team can help you overcome objections and close more deals faster.

Marketing Services

ZID Communications offers a wide range of marketing services to help businesses of all sizes reach their target audience, generate leads, and increase sales. ZID's marketing services include:

  • Search engine optimization (SEO): ZID can help you improve your website's ranking in search engine results pages (SERPs), so you can attract more visitors to your website and generate more leads.
  • Pay-per-click (PPC) advertising: ZID can help you create and manage PPC campaigns to target your ideal customers and drive traffic to your website.
  • Social media marketing: ZID can help you create and manage social media campaigns to engage your target audience and generate leads.
  • Content marketing: ZID can help you create and distribute high-quality content that will attract your target audience and convert them into leads.
  • Email marketing: ZID can help you create and manage email marketing campaigns to nurture your leads and convert them into customers.

Tech Support

ZID Communications offers a wide range of tech support services to help businesses of all sizes keep their IT systems running smoothly and efficiently. ZID's tech support services include:

  • Hardware support: ZID can help you with all of your hardware needs, from troubleshooting problems to installing new hardware.
  • Software support: ZID can help you with all of your software needs, from troubleshooting problems to installing new software.
  • Networking support: ZID can help you with all of your networking needs, from setting up a new network to troubleshooting problems with your existing network.
  • Security support: ZID can help you protect your IT systems from cyberattacks and other security threats.

Back Office Support

ZID Communications offers a wide range of back office support services to help businesses of all sizes streamline their operations and free up their time to focus on their core competencies. ZID's back office support services include:

  • Data entry
  • Accounting
  • Administrative tasks
  • Human resources
  • Customer support

ZID's back office support services are tailored to the specific needs of each business. ZID's team will work with you to assess your back office needs and develop a custom support plan that will help you to streamline your operations and free up your time to focus on your core competencies.